Are you on the hunt for a restaurant insurance policy so you can open your doors to patrons? Here are a few questions to ask before choosing an insurance policy to invest in:
What Kind of Insurance Is Included?
As a restaurant business owner, you need more than one type of insurance. In addition to general liability and property insurance, you should have income coverage to rely on because the restaurant industry is so unpredictable. If you have employees working at your restaurant, you will need worker's compensation insurance too. Your new restaurant insurance policy should include all these types of coverage so that you don't have to manage multiple policies and premiums as time goes on.
When Does the Policy Become Active?
It's important to find out exactly how long it will take for your policy to become active once you sign your contract and make the first payment on your premium. You shouldn't be doing any business without insurance in place, so if it takes days for your policy to become active, those are days of production and income that you are missing out on. Your policy should become active as soon as you sign and pay for it. You should receive proof of your insurance immediately through email and be able to make a claim right away if necessary.
What Types of Customer Service Are Available?
Nowadays, you should have access to more than just telephone customer service. If you have a question or concern, you should be able to contact someone through email or live online chat instead of waiting on hold to talk to someone over the phone. Some insurance companies even make customer service available through text and fax. Ask the insurance company you want to do business with for a complete list of customer service options, so you will know what to expect when you need help.
How Does the Claims Process Work?
You should also find out how the claims process works when choosing an insurance policy so you know what will be involved and what will be expected of you. What kinds of receipts and records should you be ready to present when making a claim? Is the claim made in person, through the mail, or online? How long does it take for a claim to be processed? How long does it take for the insurance company to pay on the policy if necessary? Getting the answers to these questions will help ensure that you aren't blindsided or confused if the time does come to make a claim.
For more information on what a restaurant insurance company can offer your business, contact a local agent.
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